“In today's environment, hoarding knowledge ultimately erodes your power.
If you know something very important, the way to get power is by actually sharing it.”
― Joseph Badaracco
CUSTOMER JOURNEY MAPPING
Customer journey maps are a compact visualization of an end-to-end customer experience. This visualization empowers your business to make value-driven decisions based on a customer experience model of performance.
I do believe, that you as a teacher, tutor or professor are doing a great job - every single day. But there’s things that only people actively working in the industry can teach your students in the ever changing environment we‘re living in.
NEUROSCIENCE IN RECRUITING
Recruiting has always been a combination of art and science.
Here's 3 scientific findings that recruiters should take into consideration when thinking bout their next hire.
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The ability of the brain to change and reorganize itself and its function is called neuroplasticity, and it is a gift on par with neurogenesis, our ability to generate new brain cells throughout our lifetimes.
DIGITAL BANKING SOLUTIONS
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Founded 2014 in Chicago, WCH today is one of the worlds leading authorities in digital transformation consulting.